Report a Bug

Since log files can become quite large in size, let's start off by deleting your current OpenShot log files. The files can be found at the following file paths. The folder /.openshot_qt/ might be hidden and require viewing hidden files.

Please download and install the latest daily build of OpenShot, and verify your issue/bug still occurs. Often, many users will continue to report the same issue after we have fixed it (because the fix only exists in our daily builds).

Also, please enable Debug Mode (Verbose) in the OpenShot Preferences before you verify your issue. Debug Mode will produce more detailed log files, however it will cause OpenShot to run much slower. So be sure to disable this option next time you use OpenShot.

Did you successfully verify the bug still exists in the latest daily build of OpenShot? If so, we need to verify this issue is not a duplicate before continuing. Use the search box to describe the issue in a few words, and click on any potential matches to view.

Let's take a closer look at your system and log files. Please upload your OpenShot log files now. These logs contain useful information about the crash and your system. The folder /.openshot_qt/ might be hidden and require viewing hidden files.

We have analyzed your log files for important details, version information, and errors. Please review the below information and add additional details about your bug. Please take your time and describe what happened and what you expected to happen.